Privacy Policy

1. Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our casino hotel services. We are committed to ensuring your privacy and maintaining the security of your data.

2. Information We Collect

We may collect the following types of information:

  • Full name, contact details, and address
  • Booking preferences and stay history
  • Identification information (e.g., passport/ID if required at check-in)
  • Device and browser information
  • Cookies and usage data for site performance and analytics

3. How We Use Your Information

Your data may be used for:

  • Processing bookings and reservations
  • Providing customer service
  • Personalizing guest experiences
  • Sending updates or promotional offers (only with your consent)
  • Improving website performance and service offerings

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., payment processors, IT services)
  • Legal authorities if required to comply with the law
  • Partners involved in hotel operations or guest experiences

5. Data Protection and Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. All sensitive data is encrypted and stored securely.

6. Cookies

Our website uses cookies to enhance your experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser.

7. Your Rights

You have the right to:

  • Access the personal data we hold
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to data processing in certain circumstances

8. Contact Information

For privacy-related concerns, please contact our support team via the Contact Us section on the website.